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9. Warranty Clauses
This product was shipped after rigid company inspection. However, in case any failure occurs
under ULVAC’s responsibility, such as defect in manufacturing and damage during transportation,
Buyer shall inform ULVAC, Inc. or the local ULVAC representatives. ULVAC will repair or
exchange it at free of charge.
9.1 Warrantable Items
(1) MECHANICAL BOOSTER PUMP
PMB100D, PMB100D-F, PMB100D-T, PMB100D-TF,
PMB300D, PMB300D-F, PMB300D-T, PMB300D-TF,
PMB600D, PMB600D-F, PMB600D-T, PMB600D-TF,
PMB1200D, PMB1200D-F, PMB1200D-T, PMB1200D-TF,
PMB2400D, PMB2400D-H, PMB2400D-F, PMB2400D-T, PMB2400D-TH, PMB2400D-TF,
9.2 Duration of guarantee
(1) Domestic business in Japan: one year after shipping date from ULVAC.
(2) Direct export transaction: one year after date of B/L
9.3 Warrantee scope
(1) Domestic business in Japan:
・Product, which has damage, caused by a failure on delivery.
・Products not satisfying the standard specifications although the product is used under
the service conditions described in this document such as temperature range and power
etc.
(2) Direct export transaction:
・Product, which has damage, caused by a failure on delivery.
The warrantee scope shall confirm to INCOTERMS2010.
・Products not satisfying the standard specifications although the product is used under
the service conditions described in this document such as temperature range and power
etc.
9.4 Response procedure
(1) Domestic business in Japan:
ULVAC send a replacement or Buyer return the defective items to ULVAC, Inc. or to the
local ULVAC representatives for repair. If field service is required, Buyer shall ask
ULVAC, Inc. or the local ULVAC representatives.
(2) Direct export transaction:
ULVAC send a replacement or Buyer return the defective items to ULVAC, Inc. or to the
local ULVAC representatives for repair. Return charge shall be paid by Buyer.