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OpenScape IP 35G SIP
Unify OpenScape IP 35G SIP User Manual
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137
Table of Contents
Important Information
3
Trademarks
3
Location of the Telephone
4
Software Update
4
Product Support on the Internet
4
Table of Contents
5
General Information
11
About this Manual
11
Symbols Used in the Manual
11
Service
12
Intended Use
12
Telephone Type
12
Speakerphone Quality and Display Legibility
12
Single-Line Telephone/Multi-Line Telephone
12
Getting to Know Your Openscape Desk Phone IP 35G/35G Eco
13
The User Interface of Your Openscape Desk Phone IP 35G/35G Eco
13
Navigation Keys
15
Programmable Function Keys
15
Trunk Keys (on Multi-Line Phones Only)
16
Keypad
18
Display
20
Idle Mode
20
Context-Dependent Displays
22
Messages
24
Calls
24
Additional Notes on Call Lists
25
Program/Service Menu
26
User Settings
27
Control and Monitoring Function
29
Ports on the Underside of the Phone
30
Using Network Ports more Efficiently
30
Basic Functions
31
Secure Voice Transmission
31
Emergency Mode
31
Answering a Call
32
Answering a Call Via the Handset
32
Answering a Call Via the Loudspeaker (Speakerphone Mode)
32
Answering a Call Via the Headset
33
Directed Pickup
34
Accept Call
34
Picking up the Held Call
35
Switching from Handset to Speakerphone Mode
36
Switching from Speakerphone Mode to the Handset
37
Open Listening
37
Activating/Deactivating the Microphone
38
Ending a Call
38
Group Call
39
Listening to Voicemail
42
Call Control (2Nd Alert)
43
Two Calls Simultaneously
43
During Dialling
44
Making Calls
45
Off-Hook Dialling
45
On-Hook Dialling
46
Immediate Dialling
47
Dialling Using the Hot or Warm Line Function
47
Redial
48
Consulting a Second Party
48
Ending a Consultation Call
49
Switching to the Held Party (Alternating)
50
Putting on Hold and Retrieving Successively or Simultaneously
50
Connecting Parties
51
Callback
52
Requesting Callback
52
Responding to a Callback
53
Permitting a Callback
54
Calling Back Missed Calls
55
Call Forwarding
56
Standard Call Forwarding
56
Using Call Forwarding
56
Activate or Deactivate Immediate Forwarding
57
Saving Destination Phone Numbers for Call Forwarding
58
Copy and Insert Destination Phone Numbers
59
Assign a Destination Phone Number for Call Forwarding
60
Activate/Deactivate Call Forwarding
60
Defining the Ring Duration before Call Forwarding on no Reply
61
Call Forwarding by Call Type
62
Forwarding Menu
62
Using Call Forwarding
63
Activating or Deactivating Immediate Call Forwarding
63
Saving Destination Phone Numbers for Call Forwarding
64
Preconfiguring or Changing Destination Phone Numbers
65
Copying and Pasting Destination Phone Numbers
66
Assigning a Destination Phone Number to a Call Type
67
Activating/Deactivating Call Forwarding
67
Call Forwarding Chain
68
Programmable Keys
69
List of Available Functions
69
Programming a Key
70
Access the Programming Mode
70
Select Key to be Programmed
71
Programming Enhanced Functions
71
Repertory Dial
71
Feature Toggle
72
Configuring a Fixed Forwarding Key
73
Configuring a Variable Call Forwarding Key
74
Using Programmed Keys
75
Example 1: Calling Saved Number
75
Example 2: Call Waiting Toggle Activating/Deactivating
75
Example 3: Immediate Ring
75
Resetting Programmable Keys
76
Enhanced Phone Functions
77
Incoming Calls
77
Deflecting a Call
77
Rejecting a Call
78
Configuring Call Forwarding
79
Setting Alerts
80
Placing a Call on Hold
81
Activating/Deactivating the Hold Reminder Tone
83
Call Waiting (Second Call)
87
Transferring a Call
92
Transferring with Consultation
93
CTI Calls
96
Making Calls
98
Dialling with the DDS Key
98
Calling a Subscriber from the Local Phonebook
98
Calling a Subscriber from the Corporate Directory
98
Dialling a Phone Number from a List
98
Using Autodial Delay
100
Conference
103
Local Conference
103
System-Based Conference
106
Leaving a Conference
107
Phonebooks and Call Lists
108
Personal Directory
108
Creating a New Contact
108
Editing a Contact
108
Deleting a Contact
109
Deleting All Contacts
109
Searching for a Contact
110
Corporate Directory
111
Searching for a Contact
111
Enhanced Editing Functions in the Phonebook
112
Quick Search
113
Call Lists
115
Dialling an Entry
115
Delete All Entries
115
Call Journal
116
Logging Missed Calls
117
Making Calls with Multiple Lines
118
Incoming Calls
118
Accepting Calls for the Primary Line
118
Accepting Calls for Secondary Lines
118
Making Calls
119
Manual Trunk Seizure
119
Automatic Trunk Seizure
119
Dialling the Last Dialled Number
120
Forwarding Calls for Primary Line
120
During Calls
121
Making and Receiving Calls on a Single Line
121
Making and Receiving Calls with Multiple Lines
121
Putting a Line on Hold
122
Lines with Hot or Warm Line Function
123
Connecting
124
Direct Station Selection Keys
125
Calling a Station Directly
125
Call Pickup
126
Deflecting a Call to a DSS Station
127
LED Display on DSS Keys
127
Settings for Multiline (Keyset)
128
Setting the Time for a Delayed Ringer
128
Setting the Ringtone for Lines
129
Line Preview
130
Rollover for a Line
131
Privacy/Security
132
Activating and Deactivating the Ringer
132
Activating and Deactivating the Ringer Permanently
132
Deactivating the Ringer Temporarily for Incoming Calls and Reactivating It
133
DND (Do Not Disturb)
133
Enabling/Disabling DND
133
Enabling/Disabling DND Via the Idle Menu
133
To Allow Do Not Disturb (DND)
134
Security
135
User Password
135
Phone Locking
138
Mobility
140
Mobility Scenarios
140
Logging on and off at the same Phone
140
Logging on and off at Different Phones
140
Transferring User-Defined Settings and Data
140
Logging on and off at the same Phone
141
Logging on to the Phone
141
Logging off from the Phone
142
Logging on at Different Telephones
143
Logging on with Forced Logoff at a Remote Phone
143
Logging on with Forced, Delayed Logoff at a Remote- Phone
144
Openscape Voice Functions
145
Feature Toggle Key
145
Making Anonymous Calls
146
Deactivating
146
Activating
146
Temporarily Activating Anonymous Calling for the Next Call
147
Temporarily Deactivating Anonymous Calling for the Next Call
147
Creating a List for Selective Calls
148
For Call Acceptance
148
For Call Rejection
149
Anonymous Calls
150
Rejecting
150
Accepting
150
Using Abbreviated Dialling
151
Call Tracing
151
Hunt Group Functions
152
Making a Line Busy
152
Marking the Last Line in the Hunt Group Chain
153
Reachability
154
Serial Call
154
Parallel Call
155
Parking a Call
156
Call Park
156
Unparking
156
Silent Monitoring
157
Active Silent Monitoring
157
Muted Silent Monitoring
158
One-Way Intercom and Two-Way Intercom Function
159
One-Way Intercom
160
Two-Way Intercom
160
Announcing the Local Phone Number
161
Dialling the Last Caller
161
Retrieving and Dialling the Last Answered Caller
161
Retrieving and Dialling the Phone Number of the Last Caller Dialled
161
Picking up Out-Of-Hours Calls
162
Code Table for Openscape Voice Functions
163
Impact Levels
164
Answering a Call with a Lower Impact Level
164
Answering a Call
164
Answering Forwarded Calls
164
Answering a Second Call
165
Calls to a Lower Impact Level
165
Off-Hook Dialling
165
Forwarding a Call with a Lower Impact Level
165
Conducting a Call with a Lower Impact Level
166
Conducting a Call
166
Holding a Call
166
Conference
166
Reconnecting
166
Impact Level Alarm
166
Individual Phone Configuration
167
Display
167
Setting Contrast
167
Date and Time
168
Setting the Time
168
Setting the Date
168
Setting Daylight Saving Time
168
Automatic Daylight Saving Time
170
Time Display Format
170
Date Display Format
171
Audio
172
Volumes
172
Settings
173
Special Ringers
177
Tone and Indication with an Unsecured Voice Connection
179
Key Click
180
Setting the Language and Country
181
Selecting a Language
181
Country-Specific Settings
183
Alarm on Changing the IL
184
Network Information
185
Resetting User Data
186
Initiating the Reset
186
Call Recording
187
Recording Modes
187
Explanations of Recording
188
Recordable Calls
188
Non-Recordable Calls
188
Enhanced Functions
189
The Following Features Are Not Supported
189
Recording Tips
189
Multiline
189
Recording Calls
189
Automatic Call Recording
189
Manual Call Recording
190
Call Recording with Autostart
190
Controlling Call Recording
191
Consultation During Call Recording
192
Second Call During Call Recording
192
Call Recording While Alternating
193
Your Call Is Paused and Reconnected During the Recording
193
Setting up a Conference During Recording
194
Adding Conference Participants
194
Your Call Is Included in a Conference During the Recording
195
Putting a Line on Hold Manually During the Recording
195
Diagnostic Information
196
Web Interface (WBM Interface)
198
General
198
Calling up the WBM Interface
198
Administrator Pages
198
User Pages
199
User Menu
200
Fixing Problems
203
Caring for Your Telephone
203
Troubleshooting
203
Contact Partner in the Case of Problems
203
Labeling Keys
204
Local User Menu
205
Opening the User Menu on the Phone
205
User Menu Display
205
Key Functions
213
Index
215
4
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Unify OpenScape IP 35G SIP Specifications
General
Brand
Unify
Model
OpenScape IP 35G SIP
Category
IP Phone
Language
English
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