What to do if Universal Audio Arrow Recording Equipment is not recognized by computer?
If your Universal Audio Recording Equipment is not being recognized by your computer, make sure the Thunderbolt 3 cable is fully inserted at both ends. Also, confirm that the latest software is installed (reinstall if necessary). Finally, check that you are using a Thunderbolt 3 port on your computer and not a USB 3.1 port via USB-C.
How to fix Universal Audio Arrow Recording Equipment that won't power on?
If your Universal Audio Recording Equipment won't power on, try the following: Ensure the Thunderbolt 3 cable is securely connected to the device and to the built-in Thunderbolt 3 port on your computer. Make sure your computer is powered on. Try using a different Thunderbolt 3 cable, keeping in mind that not all USB-C cables are Thunderbolt 3 cables.
Why is there no monitor output from my Universal Audio Arrow Recording Equipment?
If there's no monitor output from your Universal Audio Recording Equipment, first, check the connections, power, and volume of your monitoring system. Then, ensure that the device's monitor level is turned up and that the monitor outputs are not muted (push the MUTE button when in monitor mode). Finally, confirm that the monitor LEDs are displaying signal activity by checking signal flows.
What to do if I can't hear mic or line input(s) on my Universal Audio Arrow?
If you can't hear mic or line inputs on your Universal Audio Recording Equipment, verify that the mic/line switch setting is correct for the channel. Also, make sure the preamp gain is turned up for the channel(s). If you're using channel 1, ensure that nothing is plugged into the Hi-Z input.
How to resolve audio glitches during DAW playback with Universal Audio Arrow Recording Equipment?
If you are experiencing audio glitches or dropouts during DAW playback with your Universal Audio Recording Equipment, try increasing the hardware I/O buffer size value in your DAW (on Mac) or Console (on Windows).
Why can’t I hear mic input(s) on my Universal Audio Arrow Recording Equipment?
If you can't hear mic inputs on your Universal Audio Recording Equipment, confirm that +48V phantom power is enabled if your microphone requires it.
What to do if I can't hear Hi-Z input on my Universal Audio Arrow?
If you can't hear the Hi-Z input on your Universal Audio Recording Equipment, first, ensure the volume on the connected device is turned up. Second, confirm that the Hi-Z input cable is a 1/4” TS cable, as TRS cables cannot be used with the Hi-Z input.
How to fix undesirable echo/phasing with Universal Audio Arrow Recording Equipment?
If you are experiencing undesirable echo or phasing with your Universal Audio Recording Equipment, confirm that input monitoring is not enabled in both Console and your DAW.
Why is there static and/or white noise from my Universal Audio Recording Equipment?
If you hear static or white noise from your Universal Audio Recording Equipment when nothing is plugged in, try muting or lowering the preamp gain to the minimum on unused preamp channels, as mic preamps can emit noise even when nothing is plugged in. Also, some UAD plug-ins model the noise characteristics of the original equipment. Defeat the noise model in the UAD plug-in interface, or mute the channel containing the plug-in to temporarily mute the noise.
Why do preamp controls have no effect on a channel of my Universal Audio Arrow?
If the preamp controls have no effect on a channel of your Universal Audio Recording Equipment, confirm that the desired channel is selected for control by pushing the PREAMP button to select the channel when in PREAMP mode.
General| Type | Audio Interface |
|---|---|
| Connectivity | Thunderbolt 3 |
| Input Channels | 2 |
| Output Channels | 2 |
| Simultaneous I/O | 2 x 4 |
| Preamps | 2 |
| Phantom Power | Yes |
| A/D Resolution | 24-bit/192 kHz |
| Analog Inputs | 2 x XLR/TRS Combo |
| Headphones | 1 x 1/4" |
| Thunderbolt Ports | 1 x Thunderbolt 3 |
| Power Supply | Bus powered |
| Software | UAD Software |
| Compatibility | Mac, Windows |
| Analog Outputs | 2 x 1/4" TRS |
Details the physical components and capabilities of the Arrow audio interface.
Outlines the functionalities of the Console application and associated software.
Steps for connecting and physically setting up the Arrow audio interface.
Instructions for installing the necessary software and drivers for Arrow.
Guidance on connecting audio sources and monitoring systems to the Arrow interface.
How to adjust gain and volume levels for inputs and outputs.
Explains the controls and indicators on the Arrow's top panel.
Details the information displayed on the Arrow's front panel display.
Overview of the Console application and its role in the Arrow system.
Guide on configuring your Digital Audio Workstation to recognize Arrow's inputs/outputs.
Explains how to monitor audio inputs while using a DAW with Arrow.
Describes how to integrate Console with your Digital Audio Workstation for optimal workflow.
Outlines the global parameters configurable within Console Settings.
How to save, load, and manage UAD plug-in and channel strip presets.
Configures system-level I/O settings like sample rate and reference levels.
Allows customization of I/O routings and channel names at the driver level.
Steps to insert and enable Unison plug-ins in Console.
How to control individual gain stages of Unison plug-ins via hardware.
Instructions for using the Console Recall plug-in for DAW integration.
Explains Console's IDC for maintaining phase alignment.
Techniques to reduce input latency when using DAW software monitoring.
Crucial safety suggestions for operating the unit.
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