69
UM150 User’s Manual
69
UM150 User’s Manual
I can receive e-mail but cannot send e-mail using my e-mail program.
• Some Internet Service Providers require that you be connected through them to
access their mail server to send e-mail. See section on E-mail Options.
My computer locks up or crashes when attempting to connect.
• Refer to your computer manual for help in managing your serial COM ports and
USB ports, to resolve potential resource conflicts.
• Exit any applications that may use serial ports or USB ports, that might be
causing a conflict and try again.
• While trying to use your wireless device, remove any unrelated PC USB modems
from your computer.
My connection fails immediately, or I get a “Call Failed” message on
the display of the wireless phone.
• If using a wireless phone and cable, check the battery strength indicator on the
display of your wireless phone. Low power may cause loss of signal.
• Raise the antenna on your wireless phone, and verify that there is a “D” on the
display to indicate digital coverage. If you are not within the digital coverage area,
wait until you are back in Verizon
Wireless digital coverage to place your call. Try to connect again.
• Try powering the wireless phone OFF, then ON again. If using a PC Card or an
ExpressCard you can remove it and reinsert it. Then try to establish your session
again.
My connection fails, and I am getting a “Signal Faded” message on
the display of my wireless phone.
• Raise the antenna on your wireless phone, and verify that there is a “D” on the
display to indicate digital coverage. If you are not within the digital coverage area,
wait until you are back in the Verizon Wireless digital coverage area to place your
call.
• Try to establish your session again.
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