06 / TROUBLESHOOTING
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6.1i/ I USED DhCP TO CONFIGURE MY NETWORK. DO I NEED TO
RESTART MY COMPUTER TO REFRESh MY IP ADDRESS?
No. In Windows 8, Windows 10 and Mac OSX, unplug the Ethernet cable or
Wi-Fi card, then plug it back in.
6.1j/ I CANNOT ACCESS MY GATEWAY UI. WhAT ShOULD I DO?
If you cannot access the UI, verify the computer connected to your Gateway
is set up to dynamically receive an IP address.
6.1k/ I hAVE A FTP OR WEb SERVER ON MY NETWORK. hOW CAN I
MAKE IT AVAILAbLE TO USERS ON ThE INTERNET?
For a web server, enable port forwarding for port 80 to the IP address of
the server. Also, set up the web server to receive that port. Configuring the
server to use a static IP address is recommended.
For a FTP server, enable port forwarding for port 21 to the IP address of
the server. Also, set up the web server to receive that port. Configuring the
server to use a static IP address is recommended.
6.1l/ hOW MANY COMPUTERS CAN bE CONNECTED ThROUGh MY
GATEWAY?
Your Gateway is capable of 254 connections, but we recommend having no
more than 132 connections. As the number of connections increases, the
available speed for each computer decreases.
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