12 ACD/UCD
XTS-IP / XTSc-IP Station User Guide March 2007
ACD Supervisor Login/Logout
To log in to an ACD group:
1. Dial LOGIN CODE [576] on the dial pad, followed by the desired ACD
group number (5XX),
-or-
Press the preprogrammed LOGIN flexible button. (Flexible button
must have [576]+[5XX] programmed onto it.)
2. Enter your 4-digit SUPERVISOR ID code (0000-9999).
The LOGIN flexible button LED will light steady and a confirmation
tone will sound to verify the login process.
If active, an ACD login event will also be sent to the ACD Events
Trace port.
If the login sequence was started in the handsfree mode, the
ON/OFF LED (SPEAKER button LED on IP Phone) will extinguish.
To log out of an ACD group:
Dial LOGOUT CODE [575] on the dial pad, followed by the
appropriate ACD group number (5XX),
-or-
Press the preprogrammed LOGIN/LOGOUT flexible button, the LED
will extinguish.
ACD Supervisor Log-in LED only lights for ACD group
assigned to that button.
The same flexible button can be used to toggle the
Login/Logout feature.
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