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13.4 Domestic Hot Water Fault Finding Table
No.
appliance and LCD operational?
No Rectify AC Power supply problem
Yes Go to Check 2
Are Error Codes displayed on LCD?
Yes Rectify Error Code problems, see Section 13.1
No Go to Check 3
Is the DHW Tap symbol displayed solid
on the boiler LCD?
No Press Mode Button to select DHW mode
Yes Go to Check 4
Is external timeclock in 'ON' time?
No Adjust 'ON' time period to call for Domestic Hot Water
Yes Go to Check 6
Is internal timeclock in 'ON' time?
No Adjust 'ON' time period to call for Domestic Hot Water
Yes Go to Check 6
Is the DHW Tap Symbol displayed
flashing on the boiler LCD with all DHW
outlets closed?
Yes
The Boiler is performing DHW mode, wait until
complete
Is the DHW Tap symbol displayed
flashing on the boiler LCD with DHW flow
of over 2 litres/minute?
No
Check wiring to, and obstructions in the DHW
flowmeter
Is the circulating pump running with 1x
green and at least 1x amber LED?
No Check Circulating Pump connections
Yes Go to Check 9
Is the DHW Flow temperature set
correctly for the installation? No
buttons to set temperature as
required
Yes Go to Check 10
Is the Diverter Valve Actuator in the
DHW (Extended) position? Section 4.3.2
No Check Diverter Valve Actuator Connections
Yes Go to Check 11
Are the isolating valves within the boiler
open?
No Open the valves to allow water flow
Yes Go to Check 12
property DHW isolation valves
open?
No Rectify the isolation valve positions
Yes Go to check 13
Is all air vented from the boiler?
No Vent air from the boiler at all locations
Yes Go to Check 14
Check burner operation, lockout is
indicated by Error Code E01, as part of
Check 2