Maintaining the column compartments 111
Locating system serial numbers
Each system instrument’s unique serial number facilitates service and
support. Serial numbers also provide a way to create single log entries for
each instrument so that you can review the usage history of only that
instrument.
Be prepared to provide the serial numbers of the instruments in your system
when you contact Waters customer support.
To view instrument information:
1. In the ACQUITY UPLC Console, select an instrument from the system
tree.
2. Click Configure > View module information. The Module Information
dialog box displays this information:
•Serial Number
•Firmware Version
• Firmware Checksum
• Component Software Version
Note: ACQUITY UPLC 30-cm CHC information cannot be displayed via the
ACQUITY UPLC Console.
Alternatives:
• From the main window, place the pointer over the visual representation
of the system instrument you want information for.
• Obtain the serial number from the printed labels on the rear panels of
instruments or inside their front doors.
To view column information:
1. In the ACQUITY UPLC Console, select Column from the system tree.
2. View the column part and serial numbers on the Column screen.
Alternative: View column part and serial numbers on the column.
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