Message Possible cause Suggested action
External device not licensed for
use.
A license for an external device (e.g., barcode
scanner) has not been activated
Disconnect the unlicensed
device.
Call for service to obtain the
authorization code from Welch
Allyn to activate the license.
External device not recognized. An unrecognized external device is connected Disconnect the unrecognized
device.
Incompatible Welch Allyn device. A communication protocol failure has occurred Call for service.
USB accessory disconnected. The USB cable between an external device and
the monitor is disconnected
Confirm that the USB cable is
connected to the device and the
monitor.
Save not successful. Missing, improperly inserted, or incompatible
USB flash drive
Dismiss message and insert a
compatible USB flash drive.
Unable to save configuration to
USB.
Missing, improperly inserted, or incompatible
USB flash drive
Dismiss message and insert a
compatible USB flash drive.
System messages
Message Possible cause Suggested action
Set date and time. The date or time is not set Set the date and time.
The date or time is not set properly Reset the date or time.
Device shutdown is not available
at this time.
Device cannot perform an immediate shutdown
Touch OK, wait, and retry.
Advanced settings unavailable. Sensors are taking measurements Stop continuous measurements.
A physiological alarm condition is active Respond to or reset the alarm.
Spot Check measurements have not been saved Save the measurements.
Unexpected restart occurred. Call
for service.
A system error caused the monitor to restart. Call for service.
Battery power manager messages
Message Possible cause Suggested action
Low battery 5 minutes or less
remaining. (High-priority alarm)
Battery power is extremely low Connect the monitor to AC
power. (If not connected to AC
power, the monitor powers down
when battery power is depleted.)
Directions for use Troubleshooting 217
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