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Troubleshooting
A. Possible Problems
Problem Cause Solution
1
No Display
Combi steamer is not connected
to power supply
Ensure it is connected to power
supply
Malfunction of power socket
Check if other electrical appliances
work normally
Power cords is not working Contact after-sales service
2 Combi steamer is not working
Power supply plug is not
connected correctly
Try to plug in the power supply
again
Oven door is not closed properly Close the oven door again
Water tank is not in a correct
position
Put the water tank back correctly
Circuit board is damaged Contact after-sales service
Child lock is enabled Disable the child lock
3 Display is not working properly
Display is damaged
Contact after-sales service
Circuit board is damaged
4
Lots of Water or steam can be
found during cooking
Oven door is not closed tightly Close the oven door tightly again
Door seal is damaged Contact after-sales service
5 Oven light is not working
Light is damaged
Contact after-sales service
Control board is damaged
6 Fan motor fails to work properly
Fan motor is damaged
Contact after-sales service
Control board is damaged
7
Control panel is not working
properly
Control panel is out of order
Contact after-sales service
Control board is damaged
8 No steam
Water tube is damaged
Contact after-sales service
Water pump is damaged
9 Water leakage
The water tank is not in a correct
position
Fill the water tank and put it back
correctly
88
Others
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