Windhager FireWIN - 4.4 AL - messages

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4. Troubleshooting
4.4 AL – messages
Code Display on InfoWINplus Cause/remedy
AL 005
Ash removal / Grate shaking defective
Ash removal / Grate shaking defective or stik-
king. Clean burner pot. Press reset.
Ash removal motor no longer moves or no longer reaches the end position,
boiler switches to burnout mode.
a) Burner contamination; close combustion chamber doors, press reset
button; once the alarm message is rectified, clean the burner pot as de-
scribed in section 3.6.
If the alarm message remains active, clean the burner pot as described
in section 3.6. Note: Grate plate at top can only be raised and removed
when closed. If the grate plate is not fully closed, vacuum it out. Close
combustion chamber door, press reset button, if the alarm message re-
mains in place, repeat the process or inform Windhager Customer Ser-
vice or a heating technician.
b) Grate plate not inserted correctly or check correct installation position
(see section 3.6.).
c) Motor for ash removal defective, inform Windhager Customer Service or
a heating technician.
d) Limit switch defective, inform Windhager Customer Service or a heating
technician.
AL 006
Auger conveyor motor defective
Auger conveyor motor defective.
Press Reset.
Boiler enters burnout mode, vacuum fan is stopped immediately.
a) Auger conveyor or rotary feeder jammed due to a foreign body, clean the
reserve supply container, opening above auger conveyor or rotary feeder
(see section 3.7) and remove the foreign body. Press the Reset button.
The alarm message AL 171 may light on up to 2 occasions until the boiler
starts operating again, press the Reset button.
b) Control thermostat defective, inform Windhager Customer Service or a
heating technician.
c) Press the Reset button. If the malfunction recurs immediately after a
short period, or recurs at regular intervals, contact Windhager Customer
Service or your heating technician.
d) Renew the auger conveyor motor, inform Windhager Customer Service or
a heating technician.
AL 016
Vacuum fan defective
Clean blower wheel and blower box.
Press Reset.
The actual speed is different from the nominal speed. The boiler switches to
burnout mode.
a) The blower wheel and blower box are dirty; clean them (see section 3.9).
Press the Reset button. If the malfunction recurs immediately after a
short period, or recurs at regular intervals, contact Windhager Customer
Service or your heating technician.
b) Renew the vacuum fan motor, inform Windhager Customer Service or a
heating technician.
AL 062
Air intake/exhaust flap defective
Air intake/exhaust flap defective or not
opening. Check flap. Press reset.
External air choke (optional) does not open.
a) Check the air choke, press the Reset button.
b) Inform Windhager Customer Service or a heating technician.
AL 071
Safety/emergency switch open
Check switch position of safety / emergency
switches.
Boiler enters burnout mode, however the blower does not run.
Switch on emergency heating/OFF switch.
Fig. 166 Removing the ash pan(s) or removing the ash
Ash pan for combustion chamber
Ash pan for heating surfaces (accessories)