Paper Jams
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The printer is designed to function with minimal paper jams using Xerox
®
supported paper. Other
paper types can cause jams. If supported paper is jamming frequently in one area, clean that area of
the paper path.
The following can cause paper jams:
• Selecting the incorrect paper type in the print driver.
• Using damaged paper.
• Using unsupported paper.
• Loading paper incorrectly.
• Overfilling the tray.
• Adjusting the paper guides improperly.
Most jams can be prevented by following a simple set of rules:
• Use only supported paper. For details, refer to Supported Paper.
• Follow proper paper handling and loading techniques.
• Always use clean, undamaged paper.
• Avoid paper that is curled, torn, moist, creased, or folded.
• To separate the sheets before loading into the tray, fan the paper.
• Observe the paper tray fill line. Do not overfill the paper tray.
• After inserting paper in a tray, adjust the paper guides in the trays. A paper guide that is not
properly adjusted can cause poor print quality, misfeeds, skewed prints, and printer damage.
• After you load paper in a tray, at the printer control panel, select the correct paper type and size.
• In the print driver, select the correct paper type and size for the print job.
• Store paper in a dry location.
• Use only Xerox
®
paper designed for the printer.
Avoid the following:
• Polyester-coated paper specially designed for inkjet printers.
• Paper that is folded, wrinkled, or excessively curled.
• Loading more than one type, size, or weight of paper in a tray at the same time.
• Overfilling the trays.
• Allowing the output tray to overfill.
Xerox
®
B1022 Multifunction Printer
User Guide
125
Troubleshooting
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