Xerox B1022 User Manual

Print-Quality Problems
Your printer is designed to produce consistently high-quality prints. If you observe print-quality
problems, use the information in this section to troubleshoot the problem. For more information, go
to www.xerox.com/office/B1022_B1025support.
Caution: The Xerox
®
Warranty, Service Agreement, or Xerox
®
Total Satisfaction Guarantee
does not cover damage caused by using unsupported paper or specialty media. The Xerox
®
Total Satisfaction Guarantee is available in the United States and Canada. Coverage can vary
outside of these areas. For details, contact your local Xerox
®
representative.
Note: To ensure consistent print quality, the toner cartridges and imaging units are designed to
cease functioning at a predetermined point.
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Various factors can affect the quality of the output of your printer. For consistent and optimum print
quality, use paper designed for your printer, and set the paper type correctly. To maintain optimum
print quality, follow the guidelines in this section.
Temperature and humidity affect the quality of the printed output. The guaranteed range for optimal
print quality is 10–30º C (50–86º F) and 20–80% relative humidity.
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When the print quality is poor, select the closest symptom from the following table, then refer to the
corresponding solution. To determine the print-quality problem more precisely, you can print a Demo
Page.
If the print quality does not improve after completing the appropriate action, contact your Xerox
®
representative.
Note: To maintain print quality, when toner is low, a warning message appears on the control
panel. When the toner cartridge is empty, the printer stops printing, and a warning message
appears that prompts you to replace the toner cartridge. The printer stops printing until you
install a new toner cartridge.
Xerox
®
B1022 Multifunction Printer
User Guide
143
Troubleshooting

Xerox B1022 Specifications

General

Print technology	Laser
Maximum resolution	1200 x 1200 DPI
Watermark printing	Yes
Time to first page (black, normal)	9.1 s
Print speed (black, normal quality, A4/US Letter)	22 ppm
Duplex print speed (black, normal quality, A4/US Letter)	11 ppm
Copier resize	25 - 400 %
Maximum copy resolution	600 x 600 DPI
Maximum number of copies	999 copies
Time to first copy (black, normal)	7.8 s
Copy speed (black, normal quality, A4)	22 cpm
Faxing	No
Scan to	E-mail, FTP, PC, SMB, USB
Scan drivers	TWAIN, WIA
Scanner type	Flatbed scanner
Maximum scan area	297 x 432 mm
Image formats supported	JPG, TIFF
Document formats supported	PDF
Total input capacity	350 sheets
Total output capacity	250 sheets
Maximum input capacity	600 sheets
Sound power level (standby)	30 dB
Wi-Fi	-
Cabling technology	10/100Base-T(X)
Ethernet LAN data rates	10, 100 Mbit/s
Optional connectivity	Wireless LAN
AC input voltage	220 - 240 V
AC input frequency	50 - 60 Hz
Power consumption (max)	1100 W
Power consumption (off)	2 W
Power consumption (ready)	80 W
Power consumption (sleep)	1 W
Power consumption (average operating)	550 W
Energy Star Typical Electricity Consumption (TEC)	1.2 kWh/week
Storage temperature (T-T)	-20 - 40 °C
Operating temperature (T-T)	10 - 30 °C
Operating relative humidity (H-H)	20 - 80 %
Product color	Black, White
Market positioning	Business
Package depth	750 mm
Package width	771 mm
Package height	600 mm
Package weight	32000 g
Maximum duty cycle	50000 pages per month
Number of print cartridges	1
Page description languages	PCL 6, PostScript
Paper tray media types	Bond paper, Heavy paper, Letterhead, Plain paper
Non-ISO print media sizes	Executive (184 x 267mm), Legal (media size), Letter (media size), Statement (140 x 216mm), Tabloid (media size)
ISO A-series sizes (A0...A9)	A3, A4, A5
ISO B-series sizes (B0...B9)	B4
JIS B-series sizes (B0...B9)	B5
Maximum ISO A-series paper size	A3
Mac operating systems supported	Mac OS X 10.10 Yosemite, Mac OS X 10.11 El Capitan, Mac OS X 10.12 Sierra
Server operating systems supported	Windows 2000 Server, Windows Server 2003, Windows Server 2008, Windows Server 2008 R2, Windows Server 2012
Windows operating systems supported	Windows 10, Windows 7, Windows 8
Included cartridge capacity (black)	2500 pages

Weight and Dimensions

Depth	555.3 mm
Width	560 mm
Height	417 mm