Xerox Versant 2100 Press - 9 Problem Solving; Centreware Internet Services; Troubleshooting

9
Problem Solving
CentreWare Internet Services
This section describes how to troubleshoot CentreWare Internet Services.
Troubleshooting
This section describes the causes and recommended remedies for errors that may occur
while using CentreWare Internet Services.
RemedySymptom
Is the press working properly?
Check if the press is powered on.
CentreWare Internet Connect-
ing with Services is impossible.
Is CentreWare Internet Service activated?
Print out the Printer Settings List to confirm.
Is the Internet address correctly entered?
Confirm the Internet address again. If the problem persists,
enter an IP address to make a connection.
Is a proxy server being used?
Depending on the proxy server, connections may not be pos-
sible. Set the browser not to “Use proxy server” or set that
particular address not to use a proxy server.
Wait for a while as instructed.
If the status does not change, click the Refresh button.
If this does not have any effect, confirm the press is working
properly.
The “Please wait” message is
displayed throughout.
9-1Xerox
®
Versant™ 2100 Press
System Administration Guide