Xerox WorkCentre 5021 User Manual

Problem solving
WorkCentre 5019/5021
User Guide
11-20
The image is not
the desired size.
The document cover or
document glass is dirty.
Clean the document cover or document
glass.
Refer to Cleaning the document cover and
document glass on page 10-9.
The document is a
transparency or highly
translucent medium.
Place a sheet of white paper over the
document before scanning.
The document has shifted
out of position.
Place the document correctly.
Refer to Placing the document on page 6-1.
The document feeder's
document guides are
misaligned.
Place the document correctly, moving the
document guides into contact with the
edges of the document.
Refer to Placing the document on page 6-1.
The document is creased. Smooth out the document and place it again
correctly.
The image is
grainy.
A low resolution is set. Set a higher resolution.
Refer to Placing the document on page 6-1.
Symptom Possible cause Remedy

Xerox WorkCentre 5021 Specifications

General

Print Technology	Laser
Print Speed	Up to 20 ppm
Copy Speed	Up to 20 cpm
Copy Resolution	Up to 600 x 600 dpi
Scan Resolution	Up to 600 x 600 dpi
Paper Capacity	250 sheets
Monthly Duty Cycle	Up to 20, 000 pages
Connectivity	USB 2.0
Functions	Print, Copy, Scan
Maximum Paper Size	A3
Duplex Printing	Manual
Memory	128 MB
Fax Transmission Speed	33.6 Kbps (optional)
Operating System Compatibility	Windows, Mac
Print Resolution	600 x 600 dpi