Xerox WorkCentre 5021 User Manual

Problem solving
WorkCentre 5019/5021
User Guide
11-21
Error codes
An error code (X-X) or (XXX-XXX) blinks if printing terminated abnormally because of an error, or a
malfunction occurred in the machine.
Display example of an error code
Refer to the error codes in the following table to resolve problems.
Notes
• If an error code is displayed, any print data remaining in the machine and information
stored in the machine's memory is not secured.
• If an error code is displayed that is not listed in the following table, or if you cannot
resolve an error despite following the instructions described in the table, contact our
Customer Support Center. The contact number is printed on the label or card attached to
the machine.
• If a two-digit error code (X-X) appears, you can view the grouped six-digit error code
(XXX-XXX) while holding down the ID Card Copy button.

Xerox WorkCentre 5021 Specifications

General

Print Technology	Laser
Print Speed	Up to 20 ppm
Copy Speed	Up to 20 cpm
Copy Resolution	Up to 600 x 600 dpi
Scan Resolution	Up to 600 x 600 dpi
Paper Capacity	250 sheets
Monthly Duty Cycle	Up to 20, 000 pages
Connectivity	USB 2.0
Functions	Print, Copy, Scan
Maximum Paper Size	A3
Duplex Printing	Manual
Memory	128 MB
Fax Transmission Speed	33.6 Kbps (optional)
Operating System Compatibility	Windows, Mac
Print Resolution	600 x 600 dpi