Maintenance
WorkCentre 5019/5021
User Guide
10-12
Cleaning the document feeder rollers
If the document feeder rollers become soiled, smudges may appear on copies, or scanned documents
and paper jams may occur.
To ensure clean copies at all times, clean the document feeder rollers about once a month.
CAUTIONS:
• Do not use benzene, paint thinner, or other organic solvents. Doing so might damage
paint or coating on plastic parts.
• Cleaning the machine with an excessive amount of water may cause the machine to
malfunction or damage documents during copying, scanning, or printing.
1. Lift the latch for the document feeder top cover until it is completely open.
Note When you fully open the cover, it comes to a fixed position. Open the cover gently.
2. While turning the rollers, wipe them with a soft cloth moistened with water.
Notes
• Do not use cleaning agents other than water or neutral detergent.
• Use a cloth firmly wrung to prevent water drops from falling into the machine. If water
gets into the machine, it may cause the machine to malfunction.
• If you cannot remove dirt easily, gently wipe the rollers with a soft cloth moistened with
a small amount of neutral detergent.
3. Close the document feeder top cover until it clicks into place, and confirm that there is no space
between either side of the cover and the document feeder.
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