Xerox WorkCentre 5021 User Manual

Problem solving
WorkCentre 5019/5021
User Guide
11-36
Document jams
If a document jams in the document feeder, the machine stops, and an error code A-1, A-2, A-3
appears in the display. A document indicator and the Paper/Document Jam icon on the machine status
diagram (mimic) light up.
The following procedure describes how to remove the jammed documents in the document feeder.
Note The document feeder does not come as standard on some machine configurations.
Follow the steps below to remove the jammed document.
1. Pull up the front handle of the document feeder cover, and open the document feeder cover
completely.
Note The cover will remain fixed in position when fully opened. Open the cover slowly.
2. If the document has not yet been fed into the feeder, remove it.
3. If you cannot find the document, lift up the handle to open the inner cover.
Handle

Xerox WorkCentre 5021 Specifications

General

Print Technology	Laser
Print Speed	Up to 20 ppm
Copy Speed	Up to 20 cpm
Copy Resolution	Up to 600 x 600 dpi
Scan Resolution	Up to 600 x 600 dpi
Paper Capacity	250 sheets
Monthly Duty Cycle	Up to 20, 000 pages
Connectivity	USB 2.0
Functions	Print, Copy, Scan
Maximum Paper Size	A3
Duplex Printing	Manual
Memory	128 MB
Fax Transmission Speed	33.6 Kbps (optional)
Operating System Compatibility	Windows, Mac
Print Resolution	600 x 600 dpi