Xerox WorkCentre 6015 User Manual

Troubleshooting
184 WorkCentre 6015 Color Multifunction Printer
User Guide
Symptom
Cause
Solution
Only one color is faded.
Toner cartridge is empty
or damaged.
Check the condition of the toner cartridge
and replace it if necessary.
Stray black dots or white
areas (dropouts).
The paper is outside
the recommended
specification range.
Replace the paper with a recommended
size and type, and confirm that your
control panel and print driver settings are
correct. For details, see Supported Paper
on page 72.
The toner cartridges are not
Xerox
®
toner cartridges.
Verify that the toner cartridges meet
specifications and replace them if
necessary. For details, see Consumables
on page 160.
 Vertical black or color streaks
or multiple colored streaks
or lines.
 Streaks in only one color.
The toner cartridges are not
Xerox
®
toner cartridges.
Verify that the toner cartridges meet
specifications and replace them if
necessary. For details, see Consumables
on page 160.
There is a problem with the toner
cartridge for that color.
Check the toner cartridge for damage
and replace if necessary. For assistance,
go to the Xerox
®
Support website at
www.xerox.com/office/WC6015support.
Color around the edge of
printing is incorrect.
The color registration is incorrect.
Adjust the color registration. For details,
see Color Registration on page 157.
Partial blanks, creased paper, or
blotted printing.
The paper is damp.
Replace the paper.
The paper is outside
the recommended
specification range.
Replace the paper with a recommended
size and type. For details, see Supported
Paper on page 72.

Xerox WorkCentre 6015 Specifications

General

Functions	Print, Copy, Scan, Fax
Print Speed (Black)	12 ppm
Print Speed (Color)	10 ppm
Print Resolution	1200 x 2400 dpi
Copy Resolution	600 x 600 dpi
Fax Speed	33.6 kbps
Standard Paper Capacity	150 sheets
Monthly Duty Cycle	30, 000 pages
Duplex Printing	Manual
Memory	128 MB
Paper Output Capacity	100 sheets
Scanner Type	Flatbed, ADF
Fax Transmission Speed	33.6 Kbps
Paper Capacity	150 sheets
Type	All-in-One Printer
Print Technology	Laser
Scan Resolution	1200 x 1200 dpi
Connectivity	USB, Ethernet, Wi-Fi
Media Sizes Supported	A4, A5, Letter, Legal, B5, Envelopes
Operating System Compatibility	Windows, Mac, Linux
Dimensions	410 x 389 x 318 mm
Copy Speed	Black: Up to 12 ppm, Color: Up to 10 ppm