Xerox WorkCentre 6015

Troubleshooting
WorkCentre 6015 Color Multifunction Printer 185
User Guide
Symptom
Cause
Solution
The printer is worn or damaged.
For assistance, go to the Xerox
®
Support
website at
www.xerox.com/office/WC6015support.
The toner cartridges are not
Xerox
®
toner cartridges.
Verify that the toner cartridges meet
specifications and replace if necessary.
For details, see Consumables on
page 160.
The altitude setting is incorrect.
Adjust the altitude setting of the printer.
For details, see Adjusting the Altitude on
page 159.
Condensation inside the printer
causes partial blanks or
creased paper.
Turn on the printer and leave it on for
at least one hour to get rid of the
condensation. For assistance, go to
the Xerox
®
Support website at
www.xerox.com/office/WC6015support.
Vertical blanks.
The lenses are being blocked.
Clean the lenses in the inside of the
printer. For details, see Cleaning the LED
Lenses on page 152.
The printer is worn or damaged.
For assistance, go to the Xerox
®
Support
website at
www.xerox.com/office/WC6015support.
The toner cartridges are not
Xerox
®
toner cartridges.
Verify that the toner cartridges meet
specifications and replace if necessary.
Slanted printing.
The paper guides in the trays are
not set correctly.
Reset the paper tray guides. For details,
see Loading Paper on page 75.