Xerox WorkCentre 7970 - Page 7

Contents
Editing an Individual Address Book Entry.................................................................................................. 174
Editing or Deleting Favorites in the Device Address Book ................................................................... 175
Printing a Fax Report ......................................................................................................................................... 175
9 Maintenance 177
General Precautions ................................................................................................................................................... 178
Cleaning the Printer ................................................................................................................................................... 179
Cleaning the Document Glass and Document Cover ............................................................................ 179
Cleaning the Document Feed Rollers .......................................................................................................... 180
Cleaning the Second-Side Scanning Lens Assembly .............................................................................. 181
Cleaning the Printer Exterior ........................................................................................................................... 183
Cleaning the Printer Interior ........................................................................................................................... 184
Routine Maintenance ................................................................................................................................................ 186
Replacing the Toner Cartridges ..................................................................................................................... 186
Replacing the Waste Toner Container ........................................................................................................ 189
Replacing the Drum Cartridges ..................................................................................................................... 191
Replacing the Transfer Belt Cleaner ............................................................................................................ 194
Replacing the Second Bias Transfer Roller ................................................................................................ 197
Resetting Supply Life Counters ...................................................................................................................... 199
Replacing Staple Cartridges ............................................................................................................................ 200
Emptying the Hole Punch Waste Container ............................................................................................. 204
Billing and Usage Information .............................................................................................................................. 206
Ordering Supplies ........................................................................................................................................................ 207
Locating the Serial Number ............................................................................................................................ 207
Consumables ........................................................................................................................................................ 207
Routine Maintenance Items ........................................................................................................................... 207
Other Supplies ...................................................................................................................................................... 208
When to Order Supplies ....................................................................................................................................
208
Viewing Printer Supply Status ........................................................................................................................ 208
Recycling Supplies ............................................................................................................................................... 208
Moving the Printer ...................................................................................................................................................... 209
10 Troubleshooting 211
General Troubleshooting ......................................................................................................................................... 212
Printer Has Two Power Switches ................................................................................................................... 212
Restarting the Printer ........................................................................................................................................ 213
Printer Does Not Turn On ................................................................................................................................. 213
Printer Resets or Turns Off Frequently ........................................................................................................ 214
Printing Takes Too Long ................................................................................................................................... 214
Document Fails to Print .................................................................................................................................... 215
Document Prints from Wrong Tray .............................................................................................................. 216
Printer is Making Unusual Noises.................................................................................................................. 216
Automatic 2-Sided Printing Problems ......................................................................................................... 216
Date and Time Are Incorrect .......................................................................................................................... 217
Scanner Errors ....................................................................................................................................................... 218
Jams ................................................................................................................................................................................. 219
Xerox
®
WorkCentre
®
7970 Multifunction Printer 7
User Guide