Yealink W56P - Page 101

Call Features
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both.
To answer a call on the shared line by handset A:
1. Press , , or the Accept soft key. The land-line phone B stops ringing.
If you answer the call on land-line phone B, the DECT phone A stops ringing, and the
icon displays on the screen.
An incoming call arrives when there is an active call on the shared line, both the DECT
phone A and land-line phone B ring. The LCD screen of DECT phone A and land-line
phone B display the incoming call information.
You can answer the incoming call on either DECT phone A or land-line phone B.
To answer another call when there is an active call on land-line phone B by handset A:
1. Press to select the incoming call.
2. Press , , or the Accept soft key. The land-line phone B stops ringing.
The incoming call is answered, and the original call is placed on hold.
If the land-line phone B answer the incoming call, the DECT phone A stops ringing.
Note
During the SCA call, two types of hold are available: public hold and private hold. When
an SCA call is placed on public hold, the held call is available for any shared location to
retrieve. When an SCA call is hold privately, the held call can only be retrieved from the
shared location that placed the call on hold.
Using Public Hold
To place an SCA call on public hold by handset A:
1. Presses the Options soft key.
2. Select Hold, and then press the OK soft key.
The SCA call is placed on public hold.
You can retrieve the public held call on either DECT phone A or land-line phone B.
To retrieve a call placed on public hold by handset A:
- If the SCA call is placed public hold on land-line phone B, the DECT phone A icon
flashes.
Press the SCA soft key on handset, and select the held call.
Press the Resume soft key on handset to retrieve the call from land-line phone B.
- If the SCA call is placed public hold on DECT phone A:
Make sure call waiting feature is enabled on phone A. For more information, refer to Call
Waiting on page 72.