MyPBX U100&U200 Administrator's Guide
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6.4 Inbound Call Control
In this page, we can configure the details of IVR, ring group, queue and inbound
routes.
6.4.1 IVR
When there‟s an inbound call aims at Auto Attendant, MyPBX will play an IVR
recording and route the caller to the requested destination (for
example, “Welcome to XX company, for sales press 1, for technical support
press 2, for operator press 0, etc”). The system will transfer the call to
corresponding extension according to DTMF digits inputted by the user
Figure 6-34
There is a default IVR here, we can edit it directly or add IVR by yourself