Zebra RFD8500 User Manual

Appendix A TROUBLESHOOTING,
TECHNICAL SPECIFICATIONS
and MAINTENANCE
Introduction
This chapter includes instructions on cleaning and maintenance, troubleshooting solutions for potential
problems, and the web address for technical specifications.
Troubleshooting
NOTE Always ensure the battery cover and battery are properly installed.
Table A-1 Troubleshooting
Problem Possible Causes Possible Solutions
Imager comes on, but
scanner does not decode
the bar code.
Reader is not programmed
for the correct bar code
type.
Ensure the scanner is programmed to read the type
of bar code being scanned.
Bar code symbol is
unreadable.
Check the symbol to ensure it is not defaced. Try
scanning test bar codes of the same bar code type.
Bar code is out of range of
the scanner.
Move scanner closer to or further from bar code.
Amber power LED turns
on, or red power LED
blinks.
Battery is low. Charge the battery. See
Charging the Battery in
the Reader on page 1-10
.
Reader does not fully
charge.
Attempt to charge on a
non-powered USB hub.
Connect the scanner to a powered USB power
adapter (5V, 1.2A max).
Bluetooth LED turns off. Reader is out of range of the
Bluetooth host.
Move closer to the host and press any key to
re-pair with the host.

Zebra RFD8500 Specifications

General

Type	Handheld bar code reader
Sensor type	-
Scanner type	1D/2D
Read rate (max)	600 reads/s
Bluetooth version	2.1+EDR
Operating frequency	865 - 868 MHz
Standard interfaces	Bluetooth
Product color	Gray
LED indicators	Yes
Protection features	Dust resistant, Splash proof
Battery capacity	4410 mAh
Power source type	Battery
Storage temperature (T-T)	-40 - 70 °C
Operating temperature (T-T)	-10 - 40 °C
Operating relative humidity (H-H)	5 - 85 %
Mobile operating systems supported	Android 4.4, Android 5.0, Android 5.1, iOS 8.0, iOS 8.2, iOS 9.0
Harmonized System (HS) code	84716070

Weight and Dimensions

Depth	130 mm
Width	185 mm
Height	80 mm
Weight	430 g