51 Appendix A
3M Service
3M Service
Contacting 3M
Should your 3M equipment need to be returned for repair or for recalibration, please contact the service
department at the following number or access the online form via the website. For technical issues,
please contact Technical Support.
Service Department and Technical Support: 1 (800) 245-0779.
Fax: 1 (262) 567-4047. Office hours are 8:00 a.m. to 5:00 p.m. United States Central.
E-mail: 3Mdetectionmail@mmm.com
Internet: www.3M.com/detection
International customers
Contact your local, factory-authorized distributor from whom the product was purchased. You can obtain
the name and contact information of your local factory-authorized distributor from 3M by using the e-mail,
telephone, or fax information given under “Contacting 3M” above.
Warranty
3M warrants our instruments to be free from defects in materials and workmanship for one year under
normal conditions of use and service. For United States customers, we will replace or repair (our option)
defective instruments at no charge, excluding batteries, abuse, misuse, alterations, physical damage, or
instruments previously repaired by other than 3M. Microphones, sensors, printers, and chart recorders
may have shorter or longer warranty periods. This warranty states our total obligation in place of any
other warranties expresses or implied. Our warranty does not include any liability or obligation directly
resulting from any defective instrument or product or any associated damages, injuries, or property loss,
including loss of use or measurement data.
For warranty outside the United States, a minimum of one year warranty, applies subject to the same
limitation and exceptions as above with service provided or arranged through the authorized 3M
distributor or our 3M European Service Laboratory. Foreign purchases should contact the local
3authorized sales agent for details.
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