3BHS799208 E01 REV E ACS5000 WATER-COOLED USER MANUAL 165/186
10 PREVENTIVE AND CORRECTIVE MAINTENANCE
10.3.4 Standard troubleshooting procedure
If a fault shuts down the drive, proceed as follows:
10.4 Removing the CDP control panel
When the CDP control panel must be removed from its mounting cradle, 
follow the instructions below.
1. When the panel is removed while the drive is in operation, check the 
setting of parameter 31.01 PANEL LOSS SUPERVISION
 first.
If the parameter is set to NOT USED
, the panel can be removed without 
interrupting drive operation.
Note: For more information on parameter settings, see “Appendix G – 
Signal and parameter table”.
1) DO NOT switch off the auxiliary supply voltage or try to reset a 
fault message before all information at the time of the 
occurrence of the fault condition has been saved.
2) Select the fault history display on the CDP control panel, but do 
not clear the buffer now!
For more information, see “9 CDP control panel” on page 139.
3) Identify the fault and make a logbook entry.
4) Save the content of the data logger when a PC is available that 
has the DriveWindow or DriveDebug tool installed.
The data logger provides information (eg, waveforms of 
voltage, current, torque) for efficient troubleshooting.
5) Contact ABB service if a fault cannot be rectified.
When calling ABB service, it is recommended to have the 
following data available at the time when the fault occurred:
• Operating, ambient and load conditions
• Unusual events
6) After the fault has been rectified, start the drive as described 
in “8 Operation” on page 123.