138 Fault tracing
Code Error Cause What to do
10034 STO hardware fault
(_ecSTO_HARDWARE_F
AULT)
Either one or both of the internal
fault circuit outputs has been
asserted, indicating an internal
hardware fault in the STO circuits.
This error can occur when the
drive is enabled or disabled.
Check drive STO inputs, if used check
the wiring of the safety circuit or for open
guards or Emergency stops etc.
10035 STO input mismatch
(_ecSTO_INPUT_MISMAT
CH)
The drive has detected a
mismatch in its internal STO
registers. This error can occur
when the drive is enabled or
disabled.
Check the two drive STO inputs are in the
same state with a multimeter. It may be
necessary to adjust
STOMISMATCHTIME to account for any
timing discepancies in the connected
safety circuit.
10036 Encoder reading wrong or
Hall fault
(_ecENCODER_READING
_WRONG)
The drive has detected that the
measured Hall transition angle
differs from the electrical angle
used in the control by at least 70
degrees.
Check the quality of installation, wiring
and encoder type selection.
Note: You can use Mint Workbench to
scope Encoder Hall State and Encoder to
look for problems. Check that all earthing
/ shielding is as per the drive installation
manual
10037 All axis errors cleared
(_ecAXIS_ERRORS_CLE
ARED)
This information message can
appear in the error log to indicate
that all axis errors have been
cleared.
No action required
10038 Encoder battery dead
(_ecENCODER_BATTER
Y_DEAD)
This information message can
appear at startup, or when the
drive is enabled, if the battery
backup supply for a Smart Abs
encoder has failed.
Change the Encoder battery
10039 Resolver signals lost or
incorrect
(_ecRESOLVER_SIGNAL
_LOSS)
An error has occurred when using
the Resolver Adapter (OPT-MF-
201 or FB-03). The error is caused
by the loss of resolver signals.
Check the wiring to the motor’s feedback
device, the integrity of the motor
connector, and the connections inside to
the adapter.
Note: To get more information on this
error connect to the Drive with Mint
Workbench go to "Parameters > Encoder
> Channel 0 > Encoder
Parameter(Encoder0, Fault Register)" If
this contains a value other than 0 you can
use this value to give you more help on
the error. See help file subject:
ENCODERPARAMETER. Check all
earthing / shielding is as per the drive
installation manual
10040 Hiperface DSL encoder
error
(_ecHIPERFACE_DSL_E
NCODER_ERROR
An error has occurred when
reading the position over
Hiperface DSL.
10041 Output frequency over limit
(_ecOUTPUT_FREQ_OVE
R_LIMIT)
The drive has detected that the
output frequency exceeded 550
Hz. This restriction is required to
meet relevant European Export
Control Regulation.
Reduce your application's speed.
10042 ecDRIVESPEEDMAX_OU
T_OF_RANGE
Motor velocity is above parameter
DriveSPeedMax(0)
Go to parameters > Drive >
DriveSpeedMax and check value is set
correctly. Check Commanded Drive
Speed is not too high.
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