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9 TECHNICAL SUPPORT & ERROR CODES
Error Codes
On the following pages possible Error Codes are listed. Due to the complex
nature of the m-PIMA™ Analyser tesng system (including interacons
between instrument, cartridge, user, sample and other factors) one Error
Code might be triggered by dierent events.
Note: All cartridges are for single use only and must not be reused!
Error Code Acon
12002, 18005
No assay soware available on this device for
this cartridge type. Check cartridge type.
Repeat test with valid cartridge.
Contact your local distributor or your regional
Technical Support if the error persists.
15004
Analysis aborted due to controlled shut down.
See pages 67/68 and recharge your m-PIMA™
Analyser.
18004, 18007
DMC informaon not available. Check cartridge
label for damage or marks.
Repeat test with new cartridge.
18006
Check cartridge expiry date. Check correct date
on your m-PIMA™ Analyser.
Repeat test with valid cartridge.
20001
Sudden loss of power. Connect your m-PIMA™
Analyser to external power source and check
whether internal baery is charging (see page 16).
Contact your local distributor or your regional
Technical Support if baery is not charging.