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Customer support and service
Customer support and service17
17.1 Information service and
troubleshooting
For questions on how to operate your Accu-Chek
Active meter, or regarding implausible results, or if
you suspect the meter to be defective, please contact
your customer support and service centre. Do not
attempt to repair or modify the meter yourself. Our
staff will help you solve any problems you might be
experiencing with the meter or test strips from Roche
Diagnostics. For the customer support and service
addresses, see the next section.
17.2 Addresses
Roche Diagnostics Scientic Ofce
PO Box 159, Dokki
23, Iran Street – Dokki
Guiza / CAIRO
Egypt
http://www.accu-chekarabia.com
Productos Roche Interamericana S. A.
2a. Avenida 2-67, Zona 10 (Apartado Postal 1675)
01010 Guatemala C.A., República de Guatemala
Roche Diagnostics (Hong Kong) Limited
1316-1325 Metroplaza, Tower 1
223 Hing Fong Road
Kwai Chung
Hong Kong
Enquiry hotline : 852 2485 7512