6. Frequently asked questions
6 FREQUENTLY ASKED QUESTIONS
I do not know the IP address assigned to my ANET429 device:
Use the Network detection tool delivered with the NET429 BSP. This will show any
ANET429 devices reachable in your local Network and also their current IP address.
Please note, that on MS Windows platforms, the zero-config implementation ‘Bonjour’
has to be installed, before the Network detection tool can be used.
The ANET429 is not visible in my network, or in the Network detection tool:
Verify that your ANET429 device is properly connected to your network. Also verify that
the ANET429 device is connected to the same network segment, as your host device.
No routers or gateways that need particular configuration should be between them.
I forgot the password to log into the Web Configuration Tool:
Do power on the ANET429 while pressing the Emergency Boot Button on the back
panel of your device. This will start the emergency system of the ANET429 (indicated by
red blinking LED). After power up, log into the Web Configuration Tool with your Web
Browser. The emergency system accepts the default user ‘user’ and password ‘aim’. Go
to the ‘Maintenance’ tab and press the ‘Reset To Factory Defaults’ button. This will reset
the user name and password of the device.
The ANET429 device does not finish the boot up process endlessly:
Do power on the ANET429 while pressing the Emergency Boot Button on the back
panel of your device. This will start the emergency system of the ANET429 (indicated by
red blinking LED). After power up, log into the Web Configuration Tool with your Web
Browser. Go to the ‘Maintenance’ tab and press the ‘Reset To Factory Defaults’ button.
Then try to restart the device. If this does not work, repeat the emergency system boot
and try to update the device with the software package of the latest Board Support
Package.
The device is visible in the network, but my application can’t connect to it:
Verify that your application uses the correct IP address. If you’re using the board alias
name to connect to the device and your application is running on MS Windows
platforms, verify you installed the zero-config implementation ‘Bonjour’. If the device is
still not accessible, log into the Web Configuration tool of the device with a web
browser. Go to the ‘Services’ tab and verify the ‘ANS429’ is running. If this is not the
case, activate the service.
I have an established Wi-Fi connection. After unplugging Ethernet cable, other
hosts can’t be reached.
Verify that Wi-Fi and Ethernet interfaces are configured for different subnetworks.
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