313Alvium USB Cameras User Guide V4.6.1
Performance and troubleshooting
Reduce the power consumption
This applies only if cameras are powered via USB. When Alvium USB cameras
begin to exceed the maximum current allowed by the USB 3.0 standard, cameras
are automatically shut down.
Some features increase the power consumption:
• ConvolutionMode
• SensorBitDepth
Try not to use these features at the same time to reduce the power consumption.
Troubleshooting common issues
In this section you can find questions and answers about problems with camera
operation. The events are ordered from general to detail:
• Camera recognition
• Unexpected events
• Performance
• Radio signal interference
Each entry consists of:
• Observed unwanted event, numbered for easier handling
• Short description of the solution
• Step-by-step instructions to resolve the issue.
Support
If you are still facing issues, please contact support at www.alliedvision.com/en/
about-us/contact-us/technical-support-repair-/-rma.
Hardware installation
For background information, see Installing the camera on page 256.
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