ANZ POS MOVE - Page 14

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Embossed Cards:
The cardholder name and number should be raised and not attened (unless it is a
genuine unembossed card)
The rst four digits of the embossed number must match the pre-printed four digits on
the card. The embossing should be clear and even.
Unembossed Cards:
• A cardholder name may or may not be included
• Can be used for electronic transactions only
• The cardholder name and number are printed rather than raised.
Check the signature during the transaction:
• A signature should appear within the signature panel on the card
• The signature or signature panel should not appear to have been altered
• The customer’s signature on the transaction Voucher should match the signature on
the card if a PIN is not used.
Card Validation Code (CVC2):
The Card Validation security feature is activated in all ANZ POS Move Terminals when
processing Mail Order and Telephone Order transactions.
Card Validation Code
Turn the cardholder’s credit card over and locate the last 3-digits of the number printed
on the signature panel. If the transaction is initiated via mail, telephone or Internet,
instruct the cardholder to locate and quote the 3-digits on the signature panel.
Note: American Express cards have a four digit code located on the front of the card.
Diners Club cards have a three digit code on the reverse of the signature panel.
If the Card Validation Code has been bypassed (only press ENTER rather than entering
CVC) the following screen will be displayed:
When the transaction has been processed, check:
• The card number details against those printed on the transaction Record.
• The trading name and address details are correct.
• Ensure that ‘Approved’ or an approval number/code is printed on the
transaction Record.