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5
Key in the amount and Press ENTER
6
Insert or Swipe the card if the card holder is present else manually enter
the card details (Step 8-9 for manual entry)
7
Key in the PIN number and press ENTER or press ENTER for Signature
Note: When a valid Credit Card is presented, the PINpad prompts for PIN
entry which may be bypassed by pressing ENTER
8
This is applicable where customer is not present, e.g. telephone
reservation. The merchant can enter the card details using the PINpad.
8.1. Key in the card number and press ENTER
8.2. Key in the expiry date and press ENTER
8.3. Key in the CCV (if prompted) and press ENTER
9
PINpad prompts for the merchant password, if set. Enter the merchant
password and press ENTER
10
Terminal status is displayed.
The terminal will display an ‘APPROVED’ OR ‘DECLINED’ message. If the
transaction has been rejected, please notify the customer, advise them to
contact their Card Issuer and seek an alternative form of payment.
11
Transaction is approved and merchant receipt is printed
12
If signature is required it will be prompted. Terminal will print a signature
line on the merchant receipt. Have the customer sign this and compare it
to the signature on the reverse of the customer’s card
13
If the signature matches, press YES.
The terminal requests to print customer copy
14
Press ENTER to print the customer copy or CLEAR to return to the start
screen. Hand the customer their copy of the transaction Record and
their card.