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2. Getting Started
Introduction
This section contains information for the unpacking, inspection, preparation for use and storage
of your Associated Research, Inc., product.
2.1. Unpacking and Inspection
2.1.1. Packaging
Your instrument was shipped in a custom foam insulated container that complies with ASTM
D4169-92a Assurance Level II Distribution Cycle 13 Performance Test Sequence.
If the shipping carton is damaged, inspect the contents for visible damage such as dents,
scratches or broken display. If the instrument is damaged, notify the carrier and Associated
Research’s customer support department. Please save the shipping carton and packing material
for the carriers inspection. Our customer support department will assist you in the repair or
replacement of your instrument. Please do not return your product without first notifying us
and receiving an RMA (return material authorization) number. To receive an RMA number,
please contact our customer support department at (1-800-858-8378).
• Please retain all of the original packaging materials.
2.1.2. Contents of the Carton
Inside the carton should be the following:
Description AR Part Number
Hypot III Instrument 36XX
High Voltage Cable 04040A-08
Return Cable 02100A-13 (Qty. 2)
Fuse 37880, 3.15 Amp, fast acting
250VAC
Line Cord* 33189 Standard
Adapter Box* 36544 Standard
*The Adapter Box and Line Cord listed are American. Other combinations of Line Cord and
Adapter Box are available upon request.
2.1.3. Returning the Instrument
When it is necessary to return the instrument for servicing or calibration, repackage the
instrument in its original container, please include all accessories and test leads. Indicate the
nature of the problem or type of service needed. Also, please mark the container “FRAGILE”
to insure proper handling. Upon receipt, your instrument will be issued an AR service number.
Please refer to this number in all correspondence.
If you do not have the original packaging materials, please follow these guidelines:
• Wrap the instrument in a bubble pack or similar foam. Enclose the same information as
above.
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