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DTAD FEATURE MENU (1080 only)
Outgoing announcements for auto attendant
If your system has an auto attendant, you need to program the day and night
times (see DAY/NIGHT TIMES on page 50). The auto attendant uses the times
you program to determine which announcement to play.
There are three different auto attendant announcements available.
You can choose to record your own auto attendant announcements or use
the pre-recorded announcements listed here. You can use SYSTEM OGMS to
record your own announcements, share your announcements with the system
or download shared announcements from the system.
The auto attendant outgoing daytime announcement
(AA DAY-OGM) plays during the day time you program. The pre-recorded
announcement is: “Thank you for calling our company. If you know your
party’s extension, you may dial it at any time. For a company directory, please
dial 0. To leave a message, please dial 9.”
The auto attendant outgoing nighttime announcement
(AA NIGHT-OGM) plays during the night time you program. The pre-recorded
announcement is: “Thank you for calling our company. We are currently
closed. If you would like to leave a message and you know your party’s
extension, you may dial it now. For a company directory, please dial 0. To
leave a message, please dial 9.”
The auto attendant directory announcement
(AA DIR-OGM) plays when an outside caller presses [0] on their phone after
hearing the day or night announcement. The pre-recorded announcement is:
“Please enter the extension number.”
NOTE: You can retain the pre-recorded auto attendant day and
night announcements, but you MUST record your directory of extension
assignments as the auto attendant directory announcements.
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