Appendix
138
Troubleshooting
While screening a call, the telephone suddenly stops screening and
connects to the call.
Another handset may have picked up the screening call.
If you have another telephone system sharing the same telephone line,
and someone picks up the call on the other telephone system while the
screening is in progress, the screening process will be terminated and
connect you to the caller.
My telephone blocks calls from someone I know.
You may have saved the caller’s number in your block list. To remove the
number from the block list, see Delete a block entry on page 84.
Blocking calls with numbers saved in my block list only.
If you want to block calls with numbers saved in your block list only, and
allow all other calls to get through to you, change the settings to accept
calls without numbers and uncategorized calls. See Control calls without
numbers on page 80 and Control uncategorized calls on page 81.
Blocking all unknown calls.
If you want to block all unknown calls with numbers that are not in your
directory or allow list, change the settings to block calls without numbers
and uncategorized calls. See Control calls without numbers on page
80 and Control uncategorized calls on page 81.
Forwarding all unknown calls to the answering system.
If you want to forward all unknown calls with numbers that are not in your
directory or allow list to the answering system, see Control calls without
numbers on page 80 and Control uncategorized calls on page 81 to
change the settings.
Incomplete messages.
If a caller leaves a very long message, part of it may be lost when the system
disconnects the call aer the maximum recording time you have set.
If the caller pauses for longer than seven seconds, the system stops
recording and disconnects the call.
If the system’s memory becomes full during a message, the system stops
recording and disconnects the call.
If the caller’s voice is very so, the system may stop recording and
disconnect the call.
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