AudioCodes C435HD - Page 99

CHAPTER7 Troubleshooting
C435HD Users & Administrator's Manual
2. CopytheUUIDnumber.Intheexampleshownintheprecedingfigure,clickCopyadjacent
totheUUID.
3. Executethecommandadb shell or ssh shell.
● Toexecutethecommandadb shell,seeGettingLogsusingUUIDoverADBShellbelow
● Toexecutethecommandssh,seeGettingLogsusingUUIDoverSSHonthenextpage
Getting Logs using UUID over ADB Shell
To use this method of getting new logs, Android Debug Bridge (ADB), a command-line
utility included with Google's Android SDK, must be installed on your PC.
➢ To execute the command adb shell:
1. AftercopyingtheUUIDnumberasshowninGettingLogsusingUUIDontheprevious
page,executethecommandadb shell asshowninthefollowingexample:
adb shell am broadcast -a
com.microsoft.windowsintune.companyportal.intent.action.IPPHONE_
UPLOAD_LOGS --es SessionID <Generated UUID> -n
com.microsoft.windowsintune.companyportal/.omadm.IPPhoneReceiver
2. Replace<Generated UUID> withthenumberthatyoucopied,forexample:
adb shell am broadcast -a
com.microsoft.windowsintune.companyportal.intent.action.IPPHONE_
UPLOAD_LOGS --es SessionID <0d23126e-0e2f-4b5b-92de-f07521f92e48>
-n com.microsoft.windowsintune.companyportal/.omadm.IPPhoneReceiver
3. Afterrunningthecommand,thelogsaresavedin'Intune',Microsoft'scloud-basedservice
formobiledevicemanagement(MDM)andmobileapplicationmanagement(MAM).
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