Installation Manual B. Known Issues and Workarounds
Version 2.0.5 63 Mediant 800 CCE & Mediant Server CCE
B Known Issues and Workarounds
This appendix describes some known issues with Office 365 CCE installations and their
workarounds.
B.1 Cleaning the Office 365 Tenant
In some cases, the Install Wizard uninstall may not completely clean the Office 365 tenant
of the previous installation instance. In such cases, you need to perform the procedure
described below to completely clean the CCE from your Office 365 tenant:
To clean up the Office 365 Tenant installation:
1. Connect via remote desktop to the CCE Host.
2. Open PowerShell (run as administrator).
3. Enter the following command:
Import-PSSession (New-CsOnlineSession $cred)
4. Enter the credentials of the Office 365 Admin tenant.
5. To remove the current CCE, run the following command (you will need to copy the
identity from the correct site to the next command):
Get-CsHybridPSTNAppliance
6. Enter the following command to remove the CCE appliance:
Unregister-CsHybridPSTNAppliance -Identity <identity here> -
Force
7. Enter the following command to verify that the CCE has been removed:
Get-CsHybridPSTNAppliance
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