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⚫ Make sure to use the charger and USB cables only that come together in the
package. If you use the other charger and USB cables, you might incur malfunction
or failure of the device.
⚫ Only use the charging device that has been qualified with device per the standard.
Use of an unqualified battery or charger may present a risk of fire, explosion, leakage,
or other hazards.
⚫ Avoid dropping the tablet. If the tablet is dropped, especially on a hard surface, and
the user suspects damage, take it to a service center for inspection.
⚫ The closer you are to your network’s base station, the longer your tablet usage time
because less battery power is consumed for the connection.
⚫ The battery recharging time varies depending on the remaining battery capacity.
⚫ Battery life inevitably shortens over time.
⚫ Since over charging may shorten battery life, remove the tablet from its charger once
it is fully charged. Unplug the charger, once charging is complete.
⚫ Leaving the tablet in hot or cold places, especially inside a car in summer or winter,
may reduce the capacity and life of the battery. Always keep the battery within normal
temperatures.
15.4 Service Procedures
This section introduces information for technical support, repair service, and application
for replacement or optional parts.
15.4.1 Technical Support
If you have any question or problem on the operation of the product, please contact us
(see the following contact info) or your local distributor.
Autel China Headquarters
⚫ Phone: +86 (0755) 8614-7779 (Monday-Friday, 9AM-6PM Beijing Time)
⚫ Email: support@autel.com
⚫ Address: Floor 2, Caihong Keji Building, 36 Hi-tech North Six Road, Songpingshan
Community, Xili Sub-district, Nanshan District, Shenzhen City, China
⚫ Web: www.autel.com
Autel North America
⚫ Phone: 1-855-288-3587 (Monday-Friday, 9AM-6PM Eastern Time)