Avaya J189 - Support

2. Scroll to Settings and press Select.
3. Scroll to Phone and press Select.
4. Scroll to Phone keys customization, and press Select.
5. Scroll to Customize key, and press Select.
6. Scroll to the button key you want to delete, and press Delete.
7. In the confirmation window, press Delete.
Restoring customized keys to default
About this task
Use this procedure to restore the customized keys to administrator settings.
Procedure
1. Press the Main menu.
2. Scroll to Settings, and press Select.
3. Scroll to Phone and press Select.
4. Scroll to Phone keys customization, and press Select.
5. Scroll to Restore, and press Select.
6. In the confirmation window, press Restore.
Authenticating XSI
About this task
Authenticate XSI in the following cases:
• XSI fails when account is configured on BroadWorks portal and the BroadSoft user id does
not match the SIP authorization username.
• XSI fails when SIP authorization method is disabled on BroadSoft for some reason.
Procedure
1. Press the Main menu.
2. Scroll to Settings and press Select.
3. Scroll down to XSI authentication, and press one of the following:
• Select
• OK
Authenticating XSI
April 2021 Using Avaya J189 SIP IP Phone in Open SIP 157
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