Using Call Retrieve
About this task
Use this procedure to retrieve a call from your logged in location.
Before you begin
Ensure that at least one of the multiple appearance services is active.
Procedure
1.
Press
Main menu.
2.
Scroll to
Features, and press Select.
3. Scroll to Call retrieve, and press Select.
Call Transfer
With the Call Transfer feature, you can transfer your call to another destination number.
The types of Call Transfer are:
• Consultative transfer: Transferring a call by connecting a call with the transfer recipient.
• Blind transfer: Transferring a call without connecting a call with the transfer recipient.
Making a consultative transfer
About this task
Transfer a call by connecting a call with the transfer recipient.
Procedure
1. While on an active call, press Transfer soft key.
The phone displays the Enter transfer destination screen.
The first call is placed on hold.
2. Do one of the following and then press the Call soft key :
• Dial the number to transfer the call.
• Search for the number in Contacts or Recents.
3. To initiate a consultative transfer, press Talk.
The call transfer recipient’s phone starts ringing.
Call Transfer
April 2021 Using Avaya J189 SIP IP Phone in Open SIP 87
Comments on this document? infodev@avaya.com
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