Avaya J189 - Viewing the contact details

Forwarding call when busy
About this task
Forward incoming calls to a specified number if you are busy on another call.
Before you begin
Ensure that the administrator enabled the call forwarding feature.
Procedure
1. Press
Main menu.
2.
Scroll to
Features, and press one of the following:
• Select
• OK
• The corresponding line key
3. Scroll to Call forward-Busy feature, and press one of the following:
• Enable
• OK
4. In the Destination field, enter the call forwarding number.
5. Press Enter.
Related links
Call forwarding on page 53
Forwarding unanswered calls
About this task
Forward incoming calls that are not answered at the primary number to a specific call forwarding
number.
Before you begin
Ensure that the administrator enabled the call forwarding feature.
Procedure
1. Press
Main menu.
2. Scroll to Features, and press one of the following:
• Select
• OK
• The corresponding line key
Call forwarding
April 2021 Using Avaya J189 SIP IP Phone in Open SIP 55
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