Avaya J189 - Page 169

Busy Lamp Field (continued)
unparking a call .....................................................79, 110
button clicks
turn off .........................................................................143
turn on ........................................................................ 143
C
calendar
calendar reminder .......................................................
139
calling a person ............................................................ 81
configuration ................................................................. 80
disabling calendar reminder ....................................... 139
exchange calendar ..................................................... 139
list style .......................................................................141
month calendar event ................................................... 81
reminder time ..............................................................140
reminder tone ............................................................. 140
reviewing event .............................................................81
setting a week day for reminder ................................. 140
snooze time ................................................................ 140
calendar integration
new phone .................................................................. 138
call
customer originated trace ........................................... 125
disposition codes ........................................................ 127
emergency escalation .................................................127
escalation ................................................................... 126
recents ..........................................................................57
supervisor ........................................................... 126, 127
trace ............................................................................125
call details
ACD call information ...................................................124
call forward,
disable .......................................................................... 54
enable ...........................................................................54
call forward-busy,
disable .......................................................................... 55
enable ...........................................................................55
call forwarding
call forward busy ...........................................................53
call forward no answer ..................................................53
call forward— no answer,
disable .......................................................................... 55
enable ...........................................................................55
call history
viewing ..........................................................................57
call information
ACD call ......................................................................123
calling
corporate database list ................................................. 39
dial pad ......................................................................... 39
emergency calling ...................................................39, 40
local Сontacts list ..........................................................39
Main Menu ....................................................................39
Calling a number
using Autodial ............................................................... 66
Call park
notification .................................................................... 82
settings ......................................................................... 82
Call Park .............................................................................. 81
icons ............................................................................. 82
Call recording .......................................................................41
calls
consultative transfer ..................................................... 87
e.164 dialing ................................................................. 40
editing a contact ........................................................... 46
hold ...............................................................................41
ignoring .........................................................................35
incoming call .................................................................34
incoming calls ............................................................... 92
international .................................................................. 40
muting a call ................................................................. 41
parking a call ................................................................ 84
resume ..........................................................................41
speed dialing ................................................................ 38
unmuting a call ............................................................. 41
visual alerting ..............................................................133
call transfer
attended ........................................................................87
blind .............................................................................. 88
blind transfer .................................................................87
consultative transfer ..................................................... 87
unattended ....................................................................87
Call Waiting
disabling ....................................................................... 88
enabling ........................................................................ 88
collection
delete ..........................................................................165
edit name ....................................................................165
generating PDF .......................................................... 165
sharing content ........................................................... 165
conference calls
adding a person on hold ............................................... 60
details ........................................................................... 61
putting a call on hold .....................................................61
setting up ...................................................................... 60
configuration
shared lines .................................................................116
configuring
BroadWorks Mobility .....................................................70
long term acoustic protection ........................................95
configuring provision server
file server address ........................................................ 22
connecting
Wi-Fi ............................................................................. 26
connecting network
automatically .................................................................26
manually ....................................................................... 26
connection jacks .................................................................. 18
contacts
adding ...........................................................................43
adding a contact from the Recents list ......................... 44
adding contacts to a group ........................................... 48
Index
April 2021 Using Avaya J189 SIP IP Phone in Open SIP 169
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