Exchange credential (continued)
Microsoft
®
...........................................................136, 137
Expansion modules ............................................................. 20
F
failover ...............................................................................
162
feature
call transfer ................................................................... 87
feature overview .................................................................118
features
accessing features ........................................................62
advanced ...................................................................... 62
Anonymous Call Block ..................................................65
call forward ............................................................. 54, 55
Call Waiting ...................................................................88
parking a call ................................................................ 84
field description
BroadWorks Mobility .....................................................71
Mobile identity alerting ..................................................73
finding content on documentation center ...........................165
Flexible Seating
icons ............................................................................. 92
logging in ...................................................................... 93
logging out .................................................................... 94
overview ....................................................................... 92
G
getting started
login ..............................................................................
24
Group paging
overview ....................................................................... 94
Group park
parking a call ................................................................ 85
H
handset
AGC ............................................................................
141
hearing aid compatibility ............................................. 146
profile ..........................................................................146
headset
AGC ............................................................................141
mic level ......................................................................145
profile setting .............................................................. 147
headset profile ................................................................... 145
hold
putting a conference call on hold ..................................61
I
icons
Anywhere and Mobility .................................................
74
Call forward .................................................................. 54
Call Park ....................................................................... 82
icons (continued)
DND ..............................................................................53
phone icons .................................................................. 30
identifying
device type ................................................................... 23
ignoring
incoming calls ............................................................... 35
incoming call
audio alert .....................................................................34
decline .......................................................................... 35
priority alerting .............................................................. 89
setting a ringtone ........................................................ 147
visual alert .................................................................... 34
incoming calls
Auto Answer ................................................................. 92
do not disturb ................................................................52
enabling call forward ...............................................54, 55
send all calls ................................................................. 52
Initiating
call trace ..................................................................... 125
customer originated trace ........................................... 125
L
LDAP Directory
contacts ..................................................................
50, 51
overview ....................................................................... 50
Line keys ..............................................................................29
local contacts
details ........................................................................... 46
locations
BroadWorks Anywhere .................................................67
lock
unlock ........................................................................... 24
log
calls .............................................................................. 57
encryption ..................................................................... 57
logging out of your phone ............................................ 23, 122
login
agent ...................................................................121, 125
BroadWorks call center ...............................................121
Logout
agent ...........................................................................125
M
main menu
language .....................................................................
151
Main menu ........................................................................... 30
making a call
auto-dial ........................................................................37
dial mode ...................................................................... 37
manual dial ................................................................... 37
recents ..........................................................................57
using the dial mode ...................................................... 37
managing calendar .............................................................. 79
messages
Index
April 2021 Using Avaya J189 SIP IP Phone in Open SIP 171
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