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Factory Reset
If directed by Avid Customer Support, you can reset Pro Tools | Sync X to its default factory state. This process reverts the firmware
and all settings.
To reset Sync X to original firmware and settings:
1 Power off the unit.
2 Do one of the following:
• Press and hold the
ID button on the front panel while you power the unit back on.
• Using the end of a paper clip, press and hold the
Reset button on the back panel while you power the unit back on.
3 Wait for the unit to complete the reset process and reboot.
After the unit has been reset to its factory firmware and settings, update to the latest firmware as instructed by Avid Customer Support
(see Updating Pro Tools | Sync X Firmware).
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