Legal Notice
Manufacturer’s Warranty
We, AVMGmbH, Alt-Moabit 95, 10559 Berlin, as manufacturer of this
original product, offer 5years warranty for defects to the product
which are demonstrably due to faults in materials or manufacturing.
Your legal rights in the case of defects for which claims can be made
free of charge are not restricted by this warranty.
The warranty period begins with the date of purchase by the first end
user. Compliance with the warranty period must be proven by submis-
sion of the original invoice of the first end consumer or comparable
documents as well as the return of the product in question. In order to
return your product, our Support team will send you a link to an "RMA
form". After filling out this form you will receive an RMA number au-
thorizing you to return the product to us. This RMA number must be
clearly visible and easy to read on the outside of the package, and suf-
ficient postage must be attached (insured shipping is recommended).
The product must be dispatched within 14 days after the RMA number
has been issued. The package is to be returned without the original box
and accessories, packed carefully and secured for transportation. AVM
accepts no liability for any damage during transport. Returns with-
out an RMA number, packages sent freight collect or without sufficient
postage, and packages without an invoice will not be processed and
sent back to the sender; in such cases we reserve the right to charge a
processing fee of up to 35 €.
Within the warranty period, we will remove reported defects to the
product hardware which are demonstrably due to faults in materials
or manufacturing. Our warranty does not cover defects which occur
due to incorrect installation, improper use, non-observance of instruc-
tions in the user manual, normal wear and tear, or defects in the envi-
ronment of the system (third-party hardware or software). In this case
we reserve the right to return such devices without processing and will
charge you a processing fee of 35 €. We may, at our discretion, repair
or replace the defective product. AVM bears the costs for returning the
repaired or exchanged product. Claims other than the right to the re-
FRITZ!Box 7590 AX 296
Legal Notice
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