Basler A202k User Manual

Troubleshooting
6-2 BASLER A202k
DRAFT
6.2 Troubleshooting Charts
The following pages contain several troubleshooting charts which can help you find the cause of
problems that users sometimes encounter. The charts assume that you are familiar with the
camera’s features and settings and with the settings for your frame grabber. If you are not, we
suggest that you review the manuals for your camera and frame grabber before you troubleshoot
a problem.
6.2.1 No Image
Use this chart if you see no image at all when you attempt to capture an image with your frame
grabber (in this situation, you will usually get a message from the frame grabber such as “time-
out”). If you see a poor quality image, a completely black image, or a completely white image, use
the chart in Section 6.2.2.
Always switch off power to the system before making or breaking any connection.
Replace the
power source
Yes
Connect the power source to the camera and
then check the LED on the back of the camera.
Is the LED lit constantly?
Use a voltmeter to check the power source for the camera. The
output must be 12 VDC ± 1.2 V. Also, make sure that the power
source meets the other specs shown in Section 2.8.
Is the power source OK?
No
The camera is not detecting an
ExSync signal. Check the ExSync
signal or set the camera for Free-
run mode (See Section 3.2.2).
Call Basler Technical Support
for assistance. (The contact
numbers appear on the title
page of this manual.)
No. It is
blinking
3 pulses.
No. It is
blinking
5, 6, 7 or 8
pulses.
Check to make sure that the RS-644 serial connection is working OK. You can do
this by starting the Camera Configuration Tool. When you start the tool, a Model Tab
showing the camera’s serial number and other information should appear.
(If this is the first time that you are starting the tool, you will see a Connection Tab
with an RS-644 tree. Click on an RS-644 port in the tree, click the Open button, and
click the Recognition button. The Model Tab should appear.)
Did the Model Tab appear?
Go to the
RS-644
serial
communications
troubleshooting
chart.
No
Yes
Replace the
camera
No. It is
always
out.
Yes
The power source can not supply
enough current to operate the
camera. Make sure that your
power source meets the specs
shown in Section 2.8.
No. I see a
fast blinking
green light.

Basler A202k Specifications

General

Brand	Basler
Model	A202k
Category	Digital Camera
Language	English