56 | Appendix B: Error Codes
Overview
An error code is displayed in Gen5 as a four-digit identifier. The first character will be
a number or the letter A.
The letter A indicates an error condition that cannot be resolved by user actions. The
instrument will no longer function, the LED status light will flash, and the beeper will
sound until the unit is depowered. The codes are listed as Fatal Errors on page 64; if an
error of this type is displayed, contact BioTek’s Technical Assistance Center for further
instructions (refer to the Product Support & Service section in Chapter 1 for contact
information).
Error codes marked with a asterisk (*) will stop an assay from running but will
continue to allow the Epoch to communicate with the controlling software and run
system and calibration tests. When these errors are first encountered, the status LED
will flash and the beeper will sound; however, for these nonfatal errors, you can
disable the beeper by pressing the carrier in/out button or by twice requesting the
instrument status from Gen5.
Diagnostics
If any error code is displayed, conduct a System Self-Test for diagnostic purposes.
In Gen5, select
System > Diagnostics > Run System Test. Refer to the Gen5
Help system for more detailed instructions.
BioTek
®
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