3.6 Warranty
All repairs on products under warranty must be performed or approved by Bittium Biosignals Ltd.
Unauthorized repairs will void the warranty. The warranty terms are as follows:
Warranty: 12 months unless otherwise specified herein below.
Coverage: Parts and labor unless otherwise specified herein below.
All warranties will be invalidated if unauthorized repairs are made to any parts of the overall system.
The liability of Bittium Biosignals Ltd is limited to the repair of the product under warranty and specifically
excludes consequential loss. The warranty covers all labor and parts associated with normal use. The
warranty does not cover travelling expenses in case the repair is needed at end-user’s facilities.
Bittium Biosignals Ltd guarantees the spare part supplies for at least 5 years after delivery date of the
product.
Installation of additional equipment that is not specified or approved by Bittium, or is such quality to render
the unit inoperable, may invalidate the warranty.
This warranty does not cover accidental damage or misuse.
The end-user shall ensure that the environment and electrical supply are suitable for the equipment and
are maintained in accordance with the specification of Bittium Biosignals Ltd.
The end-user shall keep and operate the equipment in a proper and prudent manner and ensure that only
competent persons are allowed to operate it.
The end-user shall not make any addition, modification or adjustment to the equipment without the prior
written consent of Bittium Biosignals Ltd, nor allow persons other than Bittium staff or authorized agents to
adjust, repair or maintain it.
Special terms and conditions for parts of the system:
Accessories
- OmegaSnap adapter - 12 months from the delivery date
- Bittium Safeport for Faros - 12 months from the delivery date
- Bittium USB cable - 12 months from the delivery date
- Bittium Cable set - 6 months from the delivery date
The warranty does not cover faults caused by improper handling.
Disposable items
Manufacturing faults of non-expired goods will be replaced.
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