Troubleshooting
EN
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Operating situation Cause Remedy
Control knob display
Left cooktop not connected or has no power. Check the supply voltage to the left cooktop.
Check the cabling from the cooktop to the
cooktop extractor.
Replace the connection cable between the
cooktop and the cooktop extractor.
Replace the interface board for the left cooktop.
Control knob display
Right cooktop not connected or has no power. Check the supply voltage to the right cooktop.
Check the cabling from the cooktop to the
cooktop extractor.
Replace the connection cable between the
cooktop and the cooktop extractor.
Replace the interface board for the right cooktop.
Control knob display
Communication with the left cooktop faulty Check the cabling from the cooktop extractor to
the left cooktop.
Check the power supply to the left cooktop.
Replace the interface board for the left cooktop.
Control knob display
Communication with the right cooktop faulty. Check the cabling from the cooktop extractor to
the right cooktop.
Check the power supply to the right cooktop.
Replace the interface board for the right cooktop.
Control knob display
Configuration menu cannot be activated in this
operating state. Power levels active on the
cooktop or extractor.
Deactivate the power level on the extractor and
both cooktops.
The extraction performance of the cooktop
extractor has decreased
The stainless steel grease filter is heavily soiled Clean or replace the stainless steel grease filter
The activated charcoal filter is extremely dirty
(only in recirculation mode)
Replacing the activated charcoal filter
There is an object in the air guiding housing (e.g.
cleaning cloth)
Remove the object
The fan is defective or a duct connection has
become loose
Contact the BORA Service Team
The cover flap is not completely open/closed Movement was stopped by an interruption to the
power supply
Move the cover flap manually to the end position
(see the installation instructions)
Tab.8.1
Troubleshooting
8.2
Cooktop troubleshooting
Operating situation Cause Remedy
The cooktop cannot be switched on Knob ring missing Slot the knob ring onto the control knob.
The fuse or automatic circuit breaker of the
electrical wiring system in the apartment and/or
building is defective.
Replace the fuse. Switch the automatic circuit
breaker back on.
The fuse or the automatic circuit breaker trips
several times
Contact the BORA Service Team.
The power supply is disconnected. Have a specialist inspect the power supply.
Build-up of odours when new cooktop extractor is
in operation
This is normal on brand-new appliances Odours stop forming after a few operating hours
The cooktop cooling fan continues to run when
the cooktop has been switched off
The cooling fan runs until the cooktop has cooled Wait until the cooling fan switches off
automatically
A cooking zone or the entire cooktop switches off
automatically.
The maximum cooking zone operating time has
been exceeded.
Put the cooking zone back into operation.
The power setting is automatically shut off
prematurely
The overheating protection has tripped
(see"3Appliance description")
Control knob display
The child lock is activated
Switch off the child lock (see"5.4.4Child lock")
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